# Out of Hours Caller Call Handling Services Contract Reference 1157

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Ealing](/buyers/london-borough-of-ealing/contract-awards)
- Contract winner: [Capita Business Services Limited](/contract-winners/capita-business-services/public-sector-contract-awards)
- Award value: £12,250,000
- Tender value: £24,500,000
- Award date: 13 September 2018
- Published: 23 October 2018
- Contract start: 24 September 2018
- Contract end: 23 September 2025
- Stage: awarded
- Procurement category: services
- Notice ID: b53fc713-99dc-43fa-ac60-5e5555ae6df6-248010
- OCID: ocds-b5fd17-813845fd-77d6-4d8a-a860-68d48045fa0e

## Description

Award of national out of hours telephony contract for Councils and Housing Associations, with the London Borough of Ealing as lead client, to Capita Business Services Limited

## Related contract awards

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- [CH232460 Content Management System &amp; Website Services 2024](/contracts/ocds-b5fd17-504f03c7-dc45-4f0f-a441-66516afefb6f): London Borough of Ealing
- [SMF - Business Change Support](/contracts/ocds-b5fd17-bbc9e68d-eb8c-41bb-b709-50eade653bf4): Financial Conduct Authority
- [CA16331 - Cansfield High School Managed HR &amp; Payroll Services](/contracts/ocds-b5fd17-3ef4fd3a-2091-4f1c-9958-52f74ec60752): Cansfield High School
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b53fc713-99dc-43fa-ac60-5e5555ae6df6-248010)
