# Service Design Discovery phase and support in implementing a service design approach

> A sourced UK public sector contract award published by North Lincolnshire Council.

## Key facts

- Buyer: [North Lincolnshire Council](/buyers/north-lincolnshire-council/contract-awards)
- Supplier: [The Dextrous Web Ltd t/a dxw](/suppliers/dxw/public-sector-contract-awards)
- Award value: £58,300
- Tender value: £58,300
- Award date: 1 May 2020
- Published: 6 May 2021
- Contract start: 31 May 2020
- Contract end: 31 May 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 3d55fc34-59d2-424c-afbe-4ce419ac9041-434143
- OCID: ocds-b5fd17-82922e9a-dcae-4e0f-93dc-fe12d1174562

## Description

The contract consists of consultancy to help deliver initial exemplars, provide guidance in setting up a new service design team and to provide a transfer skills to that team and training to plug skills gaps to help grow our own experts and increase council-wide service design capacity\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3d55fc34-59d2-424c-afbe-4ce419ac9041-434143)
