# Sussex Partnership NHS Foundation Trust Cloud Contact Centre Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Surrey and Borders Partnership NHS Foundation Trust](/buyers/surrey-and-borders-partnership-nhs-foundation-trust/contract-awards)
- Contract winner: Redwood Technologies
- Award value: £97,639
- Tender value: £190,404
- Award date: 1 May 2021
- Published: 27 May 2021
- Contract start: 1 May 2021
- Contract end: 30 April 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 8224b630-b451-4c96-806e-8ed14d0ae30b-439762
- OCID: ocds-b5fd17-829be56b-31d3-4150-9773-1e69efddf96b

## Description

The Trust required a cloud contact centre platform to assist in the provision of their mental health contact line\. A clarification process was undertaken on the G-Cloud 12 digital marketplace in line with the Trust's requirements, and the contract has been awarded to Redwood Technologies\.

## Related contract awards

- [Intelligent Automation](/contracts/ocds-b5fd17-5f957491-581d-478b-8374-44ff48f064bc): Surrey and Borders Partnership NHS Foundation Trust
- [Fire Compliance Works](/contracts/ocds-b5fd17-c85b79c4-8004-49f7-99d5-16c7b3c36a1f): Surrey and Borders Partnership NHS Foundation Trust
- [Cyber Data Resilience](/contracts/ocds-b5fd17-7d8a8e12-c0d5-4b11-9c5f-6f9c00c35ea9): Surrey and Borders Partnership NHS Foundation Trust
- [Symphony Hardware Refresh](/contracts/ocds-b5fd17-72033191-fd30-4b7e-a4f8-cf7771ce0ea8): British Transport Police
- [Symphony Recorder Maintenance](/contracts/ocds-b5fd17-eb783e3a-9d23-4cc7-ac3c-4dbed29c223e): British Transport Police

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8224b630-b451-4c96-806e-8ed14d0ae30b-439762)