# PAHT - ITSM Software Project

> A sourced UK public sector contract award published by The Princess Alexandra Hospital NHS Trust.

## Key facts

- Buyer: [The Princess Alexandra Hospital NHS Trust](/buyers/princess-alexandra-hospital-nhs-trust/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £574,000
- Tender value: £574,000
- Award date: 31 March 2026
- Published: 13 April 2026
- Contract start: 31 March 2026
- Contract end: 30 March 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: 08d5281c-84ce-482e-9e70-be2b5150336d-892624
- OCID: ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0

## Description

Princess Alexandra Hospital NHS Trust award Implementation of a comprehensive IT Service Management solution via G-Cloud RM1557\.14 Framework\.

## Related contract awards

- [PAHT - Board Portal](/contracts/ocds-b5fd17-a4b700fc-9685-41a2-abfa-3062c193e1e2) — The Princess Alexandra Hospital NHS Trust
- [PAHT - ITU Rear Store Room And Lobby Works](/contracts/ocds-b5fd17-62ce09ad-b9e1-4d5d-875f-e28a39d014d5) — The Princess Alexandra Hospital NHS Trust
- [PAHT - ITU Dirty Utility Refurbishment](/contracts/ocds-b5fd17-321415b1-2fe9-4bf1-a2b5-079db2455bb3) — The Princess Alexandra Hospital NHS Trust
- [PAHT - Neonatal Software - Badgernet](/contracts/ocds-b5fd17-4440ebc5-b8bc-4fcb-9d4f-4a8a2507ea7e) — The Princess Alexandra Hospital NHS Trust
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England
- [Service Desk Software - Knowledge Services & Library](/contracts/ocds-b5fd17-ec49b4e9-3b4c-4d47-bb9b-d75d5672bb85) — NHS England
- [Provision of Liquid Fuels](/contracts/ocds-b5fd17-f75da3a5-e92f-4894-a716-a058346b7007) — Epping Forest District Council
- [BDC Material Supply & Associated Services - Lot 1 - Plumbing, Heating Via PFH](/contracts/ocds-b5fd17-755554cb-c6f1-4f6b-a969-866d60e94a38) — Bromsgrove District Council
- [Supply of Digital PCR including Consumables and Maintenance](/contracts/ocds-b5fd17-7b8e343c-035c-4319-bf59-a805e84f5d87) — NHS Blood and Transplant
- [PAM 7036/27 - RFL - MEMG CAPITAL - 2 X Desktop Keypoint\.NET Focus Systems, Windows 10 LTSC](/contracts/ocds-b5fd17-ce95b1ba-dc21-4ef8-a157-60a41c4f827c) — Royal Free London NHS Foundation Trust

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08d5281c-84ce-482e-9e70-be2b5150336d-892624)