# 1704-SCR-Contact Centre Benchmark - Call Off

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: INFORMATION SERVICES GROUP EUROPE LIMITED
- Award value: £78,435
- Tender value: £78,435
- Award date: 9 April 2017
- Published: 19 February 2018
- Contract start: 10 April 2017
- Contract end: 9 April 2019
- Stage: awarded
- Procurement category: goods
- Notice ID: 3341c39f-dea7-406f-8600-4c72334f5c62-199416
- OCID: ocds-b5fd17-82f31079-dd12-416a-8cab-db24ab111840

## Description

Procurement of IT Benchmark Service for Benchmarking KCOM

## Related contract awards

- [Franking Machine, Folder Inserter Lease, Pre Pay Postage and Meter Reset](/contracts/ocds-b5fd17-8e816dbc-ce8e-4219-afb6-7fd1d056538f): H M REVENUE & CUSTOMS
- [Animation and video editor software](/contracts/ocds-b5fd17-562bcf85-3fdc-44fb-9cf4-2a88b83da6ff): H M REVENUE & CUSTOMS
- [DMS REACT Dev Service Extension and Uplift](/contracts/ocds-b5fd17-893adfcc-78f9-4835-a07f-8eff55457ea7): H M REVENUE & CUSTOMS
- [The Future of Work - Building a Sustainable Post-Covid Future](/contracts/ocds-b5fd17-5eb3f6c6-5464-4050-abef-6b8947075991): Health Education England
- [Commercial Support to FOSM \(Service Centre\)](/contracts/ocds-b5fd17-80e1354c-f5df-4e6a-8d99-393bd6dc7650): MOD DE&S ISS CORSHAM
- [Benchmark of SAP Applications Management](/contracts/ocds-b5fd17-48548417-9d7b-4657-8cac-fff95d9d401a): H M Revenue & Customs

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3341c39f-dea7-406f-8600-4c72334f5c62-199416)