# Procurement of Civil Legal Advice services from September 2025

> A sourced UK public sector contract award published by The Legal Aid Agency.

## Key facts

- Buyer: [The Legal Aid Agency](/buyers/the-legal-aid-agency/contract-awards)
- Supplier: Citizens Advice Gateshead
- Award value: £9,159,482
- Tender value: £9,159,482
- Award date: 16 June 2025
- Published: 3 July 2025
- Contract start: 1 September 2025
- Contract end: 31 August 2028
- Stage: awarded
- Procurement category: services
- Notice ID: fbd9e28b-1efa-47d0-9c0b-3583ee190e40-852804
- OCID: ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3

## Description

The Legal Aid Agency \("LAA"\) invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract\. We were looking to award: - Up to 4 Discrimination contracts; and - Up to 5 Education contracts; and - Up to 3 Housing and Debt contracts\. The Deadline for submitting Tenders was 5pm on 7 March 2025 \("Deadline"\)\. All Tenders had to be completed and submitted using the eTendering system\. This was accessed either through a link on the tender pages of the LAA website or directly at www\.legalaid\.bravosolution\.co\.uk Late submissions were not considered under any circumstances\. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline\. CLA Contracts will run from 1 September 2025 until 31 August 2028 \(subject to the LAA's rights of early termination\)\.

## Related contract awards

- [2025 Standard Crime Contract Outcome](/contracts/ocds-b5fd17-dc69bfce-7735-45e6-a65d-8926a7fbd091) — The Legal Aid Agency
- [2024 Civil Re-Opening](/contracts/ocds-b5fd17-f5d7b902-87b4-4f05-84bc-2dcab9047651) — The Legal Aid Agency
- [2025 Standard Crime Contract Outcome](/contracts/ocds-b5fd17-065f9c70-cad3-482a-bb39-a160f8f018c9) — The Legal Aid Agency
- [2026 Criminal Defence Direct \(CDD\) Contract Award Notice](/contracts/ocds-b5fd17-1e582b70-0a73-4a1d-a493-6e6a8be2d400) — The Legal Aid Agency
- [Procurement of Civil Legal Aid Services in England and Wales from April 2021](/contracts/ocds-b5fd17-dc096ffe-c70f-40c3-83f1-015fc3bafe8a) — The Legal Aid Agency
- [2018 CIVIL LEGAL ADVICE \(CLA\) DISCRIMINATION CONTRACT](/contracts/ocds-b5fd17-88787b99-cdf3-455f-b0a3-74376ed3f45e) — LEGAL AID AGENCY
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- [QHL116 09:00 2026-08-20 Brockley to The Arch @ Castle Manor, Haverhill - 4-seater vehicle & PA required - AWARD](/contracts/ocds-b5fd17-04e6ec0e-ac07-4718-80c2-b5c580ec3182) — Suffolk County Council Passenger Transport
- [Property Transformation Programme - Workplace Services Management](/contracts/ocds-b5fd17-cd3eabe3-170b-42ea-9cef-1a6fc4b6e1b7) — Ministry of Justice
- [QOC929 09:00 2026-08-20 Bury St Edmunds to Cambridge Regional College, Milton, Cambs - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-b301994e-b4d5-4be0-aaa7-20bc82e79780) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fbd9e28b-1efa-47d0-9c0b-3583ee190e40-852804)