TfL 90865 Lot 3 Task F - Accessibility Mystery Traveller Survey

AMTS (Accessibility Mystery Traveller Survey) to monitor accessibility across the TfL network and highlight areas of strength and areas for improvement. The appointed research agency will implement, manage, develop and drive action from TfL’s Accessibility Mystery Traveller Survey (AMTS) programme. The agency appointed will work closely with TfL’s Customer Research & Insight team and TfL’s internal clients to plan a focused, efficient and cost effective programme of work.