Awarded
Customer Surveying Services
£10,000,000
Hyde Housing AssociationWatermelon Research Ltd
services
Contract Details
- Tender Value
- £10,000,000
- Stage
- Awarded
- Published
- Awarded
Timeline
Awarded
Start
Disclosed
End
Description
Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)
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Ref: fa14dab6-ae31-41b7-8cec-9250697dd5d4-283417 · Sourced from Contracts Finder
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