# Contact Centre Workforce Management Tool

> Pre-procurement notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Business Services Authority](/buyers/nhs-business-services-authority/contract-awards)
- Published: 7 December 2017
- Stage: pre_procurement
- Notice ID: 11115b20-1dd6-42e1-bc90-172b62f25378-185797
- OCID: ocds-b5fd17-83d38ded-5f0a-479a-a564-23ebb4bbf64e

## Description

Market Research and Engagement for Workforce Management Tools to meet the needs of our Contact Centre\. Additional information: Deadline for responding to this RFI is 5th January 2018 at 12:00\.

## Related contract awards

- [Digital Support Technician Level 3](/contracts/ocds-b5fd17-04dbc9e1-608e-4e02-a593-fcb767278ed0): NHS Business Services Authority
- [W76343 Occupational Health Services](/contracts/ocds-b5fd17-2d2d5d1f-2b39-46aa-aa06-4c8df40e3474): NHS Business Services Authority
- [W84076 Healthy Start Vitamins - Subject Matter Expert](/contracts/ocds-b5fd17-9bef5918-fa9c-43ea-9ff9-1e55e2812b9c): NHS Business Services Authority

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/11115b20-1dd6-42e1-bc90-172b62f25378-185797)