# Mitel Phone Support

> A sourced UK public sector contract award published by Lewes &amp; Eastbourne Councils.

## Key facts

- Buyer: Lewes &amp; Eastbourne Councils
- Supplier: [Opus Business Systems Limited t/a Opus Telecoms](/suppliers/opus-telecoms/public-sector-contract-awards)
- Award value: £587,725
- Tender value: £587,725
- Award date: 19 July 2024
- Published: 8 October 2024
- Contract start: 27 September 2024
- Contract end: 26 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 2129a546-efa5-4f15-b1f9-5dfaa54155c5-791868
- OCID: ocds-b5fd17-83dd8ee1-fa71-4406-b7e9-bd0edef2f0c7

## Description

To provide a managed service within the buyers Azure instance and also provide engineering support and advice in assisting the Council in configuring the Audio codes SBCs that have already been sourced

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2129a546-efa5-4f15-b1f9-5dfaa54155c5-791868)
