# Income Analytics and Automated Customer Engagement Services

> A sourced UK public sector contract award published by THIRTEEN HOUSING GROUP LIMITED.

## Key facts

- Buyer: [THIRTEEN HOUSING GROUP LIMITED](/buyers/thirteen-housing-group-limited/contract-awards)
- Supplier: VOICESCAPE LIMITED
- Award value: £1,180,800
- Tender value: £1,180,800
- Award date: 3 August 2026
- Published: 4 September 2026
- Contract start: 1 April 2027
- Contract end: 31 March 2031
- Stage: awarded
- Procurement category: services
- Notice ID: 7a9b637d-e632-4f8e-9252-28748c079790-913044
- OCID: ocds-b5fd17-8530055f-de97-493a-b8df-7252d7b7cf3a

## Description

48 month renewal for Voicescape Modules

## Related contract awards

- [Stock Condition Surveys Data Validation](/contracts/ocds-b5fd17-4a25c564-94ef-48a6-92b6-ad2bf2deaae4) — THIRTEEN HOUSING GROUP LIMITED
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- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c807205b-b095-4dad-80ed-5eb64a2885e7) — East Sussex County Council
- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7a9b637d-e632-4f8e-9252-28748c079790-913044)
