# Employee Engagement Surveys, Diagnostics & HR Mentorship Support at West London Waste Authority

> A sourced UK public sector contract award published by WEST LONDON WASTE AUTHORITY.

## Key facts

- Buyer: [WEST LONDON WASTE AUTHORITY](/buyers/west-london-waste-authority/contract-awards)
- Published: 7 February 2025
- Stage: pre_procurement
- Notice ID: 4438d803-b80f-4a36-81ee-94cceda3bdd5-824439
- OCID: ocds-b5fd17-857702d0-b8d2-4fc3-a937-9b45b049450b

## Description

Market Brief: Employee Engagement Surveys, Diagnostics, and HR Mentorship Support West London Waste Authority \(WLWA\)\. West London Waste Authority \(WLWA\) is responsible for sustainable waste management across six London boroughs: Brent, Ealing, Harrow, Hillingdon, Hounslow, and Richmond upon Thames\. We are committed to fostering a high-performance, inclusive, and engaged workforce and are seeking expressions of interest from expert providers in employee engagement solutions\. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ WLWA is seeking a strategic partner to deliver a comprehensive three-year employee engagement programme that includes: -Annual Engagement Surveys - Focused on eNPS, the 9 Habits of Trust, and WLWA values \(Leadership, Empowerment, Agility, and Partnership\)\. -360-Degree Feedback - Leadership and manager development with tailored coaching support\. -Borough-Level Insights - Comparative engagement analysis across multiple locations\. -Pulse Surveys & Real-Time Analytics - Agile, data-driven decision-making via quarterly pulse surveys\. -HR Mentorship & Strategic Support - Expert coaching and training for leadership & HR teams\. -Data-Driven Insights & Reporting - Standardised KPIs for benchmarking and actionable reporting\. Who Should Express Interest? We are interested in speaking with experienced providers who can: -Design and implement large-scale employee engagement surveys\. -Use industry-leading technology platforms to ensure high response rates and robust analytics\. -Offer expert HR mentorship to turn survey results into meaningful actions\. -Demonstrate a strong track record of working with public sector organisations or multi-location teams\. -Ensure full GDPR compliance with secure data handling and reporting\. Next Steps Contact: Emma Lippiatt \| emmalippiatt@westlondonwaste\.gov\.uk If you are interested in exploring this opportunity, please get in touch for the specification to quote\. \*\*\*Please note this will not be an advertised opportunity as the procurement over the 3 years duration, would be considered a low value procurement and would follow a Request For Quotation process \(RFQ\)\*\*\*

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4438d803-b80f-4a36-81ee-94cceda3bdd5-824439)