IT Service Management Platform (ITSM) Delivery Partner (Discovery to Implementation)
£147,500
Contract Details
- Tender Value
- £147,500
- Stage
- Awarded
- Published
- Awarded
Timeline
Description
The MCA requires an outcome-based service from a supplier with the expertise and capacity to support the end-to-end replacement of its current IT Service Management (ITSM) solution. This includes gathering and analysing business requirements, defining and validating the expected benefits, preparing for and supporting a competitive tender process to procure the new ITSM tool, and subsequently delivering an outcome-focused implementation of the chosen solution. The aim is to ensure a seamless and effective transition to a modern ITSM platform that aligns with the agency's strategic direction and operational needs. This contract was awarded following a G-Cloud 14 buying process.
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Ref: 7ba7a96b-a3bb-4fac-957b-536ad534a092-857948 · Sourced from Contracts Finder
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