Contract award record
AT1430 - Digitisation of frontline services in Street Cleansing, Refuse Collection, and Grounds Maintenance
Notice details
- Published
- Category
- services
- Buyer region
- East of England
- Source
- View official notice
Public buyer and contract winner
Award value£800,700
- AwardedCompleted
- StartCurrent phase
- EndUpcoming
Work description
Procurement of a future ready product with abilities as set out in the specification below, which will provide a 'one stop shop' solution across Waste, Street Cleansing and Grounds Maintenance operations using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a far superior customer experience.