# Freshdesk Customer Engagement Suite

> A sourced UK public sector contract award published by HEE.

## Key facts

- Buyer: HEE
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £70,560
- Tender value: £70,560
- Award date: 10 February 2022
- Published: 9 March 2022
- Contract start: 15 February 2022
- Contract end: 14 February 2024
- Stage: awarded
- Notice ID: bc306e29-1c35-47ce-ada4-f59c43a8ae3f-516980
- OCID: ocds-b5fd17-86c360c8-10d8-4888-a361-e85c3c723667

## Description

Annual subscription to FreshDesk for TEL platforms\.

## Related contract awards

- [Virtual Learning Environment for the Delivery of Teaching to Junior Doctors](/contracts/ocds-b5fd17-b6ef8fa7-a935-4356-91bd-6e286883d83a) — HEE
- [Education and Training for children and young people in crisis](/contracts/ocds-b5fd17-4de7142b-237a-4370-8f8a-e4a6a87b54d1) — HEE
- [Post Graduate Certificate in Clinical Echocardiography](/contracts/ocds-b5fd17-126a5743-1921-463b-bf96-ce4c0e85951b) — HEE
- [Trainee Nurse Associate - Thomas Owen Care Ltd](/contracts/ocds-b5fd17-b807eb12-5cbd-4595-ab26-d08db60d4a80) — HEE
- [Device 42](/contracts/ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c) — Surrey and Borders Partnership NHS Foundation Trust
- [DHSC: GO: Freshdesks Email Ticketing Platform 2026 -2027](/contracts/ocds-b5fd17-65ac7aec-3e5b-4f91-991c-30f853a74e91) — Department of Health and Social Care
- [PAHT - ITSM Software Project](/contracts/ocds-b5fd17-82d6d4a4-f0bb-42a2-aba7-1556b82a43f0) — The Princess Alexandra Hospital NHS Trust
- [Workforce, Training and Education IT Service Desk](/contracts/ocds-b5fd17-57f6f391-c974-4568-8ac6-ea09b30f19f7) — NHS England

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bc306e29-1c35-47ce-ada4-f59c43a8ae3f-516980)