# NW2023-31 Non Emergency Patient Transport Service -NHS Norfolk and Waveney Integrated Care Board

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [NHS Arden and Greater East Midlands Commissioning Support Unit](/buyers/nhs-arden-and-greater-east-midlands-commissioning-support-unit/contract-awards)
- Tender value: £78,547,000
- Published: 3 October 2023
- Planned start: 1 October 2024
- Planned end: 30 September 2029
- Stage: open_tender
- Procurement category: services
- Notice ID: ca0d9bcb-9902-4f82-921d-dfdcd6ea59f9-685779
- OCID: ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead

## Description

NHS Norfolk and Waveney Integrated Care Board \(referred to as the Commissioner\) are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services \(\(NEPTs\) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB\. The aim of this service is to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition\. This includes all Mental health transport, both secure and non/specialist\. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney ICS\. It is anticipated that the contract period will an initial be for a period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024\. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 \(as amended The Public Procurement \(Amendment etc\.\) \(EU Exit\) Regulations 2020\)\. As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents\. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services\. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family\.force\.com/s/Welcome\. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family\.force\.com/s/Welcome\. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis\.co\.uk

## Related contract awards

- [2064 Smart Messaging Service Renewal for NHS Nottingham and Nottinghamshire ICB](/contracts/ocds-b5fd17-fecb51c4-5094-477b-89a3-8d7ba1406982): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2086 CQRS Stack Observability Platform Renewal for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-e41757a0-c9bc-4855-affa-6ab3dc29a350): NHS Arden and Greater East Midlands Commissioning Support Unit
- [2042 v2 UPS Hardware for NHS Arden & GEM CSU](/contracts/ocds-b5fd17-6164ddc8-1f5c-456d-b472-1989c793cbae): NHS Arden and Greater East Midlands Commissioning Support Unit

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ca0d9bcb-9902-4f82-921d-dfdcd6ea59f9-685779)