# Tenant Satisfaction Measures

> A sourced UK public sector contract award published by YORKSHIRE HOUSING LIMITED.

## Key facts

- Buyer: [YORKSHIRE HOUSING LIMITED](/buyers/yorkshire-housing-limited/contract-awards)
- Supplier: [MEL RESEARCH LIMITED](/suppliers/mel-research/public-sector-contract-awards)
- Award value: £75,903
- Tender value: £320,000
- Award date: 17 July 2023
- Published: 17 November 2023
- Contract start: 17 July 2023
- Contract end: 16 July 2024
- Stage: awarded
- Procurement category: services
- Notice ID: ae473dee-2deb-4b53-b797-4834b62ed7fb-699416
- OCID: ocds-b5fd17-87db6120-ef4f-439d-94f8-534ca22bd61f

## Description

Yorkshire Housing is looking to procure a forward thinking and socially aware Supplier that has the ability to deliver an excellent solution delivering a blended approach to delivery of Tenant Satisfaction Measures in line with the Social Housing Regulation Bill, and a broader rollout of transactional surveys for the key activities we undertake in the organisation like Repairs, Complaints, Lettings etc\. \. For further information and to express an interest in this opportunity please contact YHTenders@yorkshirehousing\.co\.uk Additional information: For further information and to express an interest in this opportunity please contact YHTenders@yorkshirehousing\.co\.uk Key Dates and Timeline for Procurement: Tender Issued: 6th April 2023 Deadline for Expressions of Interest and Clarifications 21 April @12\.00 Tender Submission Deadline: 5th May 2023 @ 12:00 Initial evaluation &amp; clarifications: w/c 9th May 2023 Demonstrations / Interviews: 22nd - 24th May 2023 Notification of Result : by 2nd June 2023 Estimated Contract commencement: 12th June 2023

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ae473dee-2deb-4b53-b797-4834b62ed7fb-699416)
