Contract award record
New awardWelfare Services
Notice details
- Published
- Category
- services
- Buyer region
- Yorkshire and The Humber
- Source
- View official notice
Public buyer and contract winner
Public buyer
Barnsley Metropolitan Borough Councilawarded to
Contract winner
Barnsley & District Citizens Advice BureauAward value£145,000
- StartCurrent phase
- AwardedCompleted
- EndUpcoming
Work description
There is an ongoing and increasing need for accessible welfare, debt and benefit advice. The original service was introduced after residents were experiencing waits of up to three months, and demand has since resulted in appointments becoming fully booked and a second adviser being funded.
Continuity is important for residents who may be vulnerable or unable to complete forms without support. A break in provision would delay access to advice, benefit maximisation and wider practical support.