# Cloud Contact Centre Service Platform

> A sourced UK public sector contract award published by United Lincolnshire Teaching Hospitals NHS Trust.

## Key facts

- Buyer: [United Lincolnshire Teaching Hospitals NHS Trust](/buyers/united-lincolnshire-teaching-hospitals-nhs-trust/contract-awards)
- Supplier: [AMAZON WEB SERVICES EMEA SARL](/suppliers/amazon-web-services-emea-sarl/public-sector-contract-awards)
- Award value: £168,000
- Tender value: £167,631
- Award date: 9 December 2025
- Published: 7 January 2026
- Contract start: 15 December 2025
- Contract end: 14 December 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 45235e8b-0ff1-4adb-9e9e-a1d3101d4ae6-878286
- OCID: ocds-b5fd17-87ed0e5f-a687-4fa2-a73b-713d56ee15bd

## Description

Cloud Contact Centre Service Platform to support establishment of Intelligent Patient Hub\. Via CCS G-cloud 14

## Related contract awards

- [Organisational Productivity Interim Support](/contracts/ocds-b5fd17-46a2f047-0266-4250-ba7d-acc970a59f07) — United Lincolnshire Teaching Hospitals NHS Trust
- [Acute Floor - Structural Engineer](/contracts/ocds-b5fd17-9e9cfbb4-4c0e-4ae9-a0f1-69fb456eec6e) — United Lincolnshire Teaching Hospitals NHS Trust
- [Acute Floor - M&E](/contracts/ocds-b5fd17-47073c81-d289-4bbe-8fcd-91335efc8675) — United Lincolnshire Teaching Hospitals NHS Trust
- [Acute Floor - Architect](/contracts/ocds-b5fd17-144206a8-5752-4b22-b18c-1534a5ea8e20) — United Lincolnshire Teaching Hospitals NHS Trust
- [Provision of Cloud Hosting](/contracts/ocds-b5fd17-ff92dfa1-2055-4b51-90b4-e91329091fd8) — Crown Commercial Service
- [AWS - Volume Commitment Program](/contracts/ocds-b5fd17-1d995e85-d2bd-4edd-ac74-057637c2fca6) — Met Office
- [CCS Cloud Hosting](/contracts/ocds-b5fd17-1db56e55-8448-428c-aea6-61e4457768cd) — Crown Commercial Service
- [Amazon Web Services EMEA SARL](/contracts/ocds-b5fd17-b4748ba8-0352-4d5f-b72c-cc28ae5e3de0) — Coventry University
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/45235e8b-0ff1-4adb-9e9e-a1d3101d4ae6-878286)