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Hindhead Tunnel Switches Maintenance

£85,844

Highways EnglandNTT United Kingdom Limited
services

Contract Details

Tender Value
£85,844
Stage
Live
Published
Awarded

Timeline

Awarded
Start
Disclosed
End

Description

The Provider will: - Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA

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