# 23-103 Unified Communications and Contact Centre

> A sourced UK public sector contract award published by Rotherham Metropolitan Borough Council.

## Key facts

- Buyer: [Rotherham Metropolitan Borough Council](/buyers/rotherham-metropolitan-borough-council/contract-awards)
- Supplier: [8X8 UK LIMITED](/suppliers/8x8-uk/public-sector-contract-awards)
- Award value: £2,164,276
- Tender value: £2,164,276
- Award date: 8 December 2023
- Published: 13 December 2023
- Contract start: 9 December 2023
- Contract end: 8 December 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 356e1b16-a48b-4aee-a137-0bb40797f53f-706927
- OCID: ocds-b5fd17-8968638b-0fc8-4d7d-8301-a687c0c0fcb0

## Description

Direct award made to 8x8 UK Limited via KCS Procurement Services/ Commercial Services Group; Communication Solutions and Associated Telephony Services \(Y22007\) framework for the initial period of 1-year from 09/12/2023 to 08/12/2024 plus 3 x 1-year optional extensions to 08/12/2027\.

## Related contract awards

- [Provision of Accommodation with Support for Homeless Households \(RSAP\)](/contracts/ocds-b5fd17-11220f35-3ad9-4ee8-a7b0-e6b162ec1fa8) — Rotherham Metropolitan Borough Council
- [Catcliffe & Treeton Flood Alleviation Scheme \(Treeton Lane Bridge\) - 2 Stage Pre-Construction Services and Works](/contracts/ocds-b5fd17-444b6558-8602-4937-aad9-6ebcf635fb5b) — Rotherham Metropolitan Borough Council
- [Provision of Accommodation with Support for Homeless Households \(RSAP\)](/contracts/ocds-b5fd17-4f4cdf07-274a-45e1-8ea9-61b8e8530303) — Rotherham Metropolitan Borough Council
- [Rotherham Gateway Multi-Disciplinary Consultancy Support](/contracts/ocds-b5fd17-3432aa06-1253-4bef-a6b2-8762a1130539) — Rotherham Metropolitan Borough Council
- [YPO - 001172 Multichannel Communications](/contracts/ocds-b5fd17-cff46d10-3e9d-4b01-a209-1278bce33314) — Yorkshire Purchasing Organisation
- [PAHT - 8x8 SIP Trunking \(VOIP Telephony Services\)](/contracts/ocds-b5fd17-06480a9f-d887-4628-bedb-cc96a7c57f50) — The Princess Alexandra Hospital NHS Trust
- [Provision of 8X8 Call Centre Software](/contracts/ocds-b5fd17-63f89f45-229c-41ec-aaad-8d503440b113) — Intellectual Property Office
- [Telephony Support Contract](/contracts/ocds-b5fd17-ab15761c-ad4a-45e7-9edd-17dd867dadc7) — HIGHTOWN HOUSING ASSOCIATION LIMITED
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/356e1b16-a48b-4aee-a137-0bb40797f53f-706927)