# Hands on Technology SR2911423500

> A sourced UK public sector contract award published by H M REVENUE &amp; CUSTOMS.

## Key facts

- Buyer: [H M REVENUE &amp; CUSTOMS](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [Tata Consultancy Services](/suppliers/tata-consultancy-services/public-sector-contract-awards)
- Award value: £2,500,000
- Tender value: £2,500,000
- Award date: 24 April 2026
- Published: 12 June 2026
- Contract start: 27 April 2026
- Contract end: 26 October 2026
- Stage: awarded
- Procurement category: services
- Notice ID: a01fcccc-f549-4c67-aa6c-e59508239652-894914
- OCID: ocds-b5fd17-8997c8d7-158a-4995-8e7b-da84efec75d0

## Description

HMRC is running a major procurement for an enterprise CRM Solution\. To support informed decision making, business readiness and reduce delivery risk, HMRC will run a short, neutral Hands on Tech \( HoT\) accelerator using externally hosted, vendor agnostic sandboxes\. HMRC will execute HMRC-owned scenario packs \(Standardised scripts, seed data approach and non functional probes\) to observe behaviours such as data models, workflow/case handling, reporting /MI and integration options in a controlled way

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a01fcccc-f549-4c67-aa6c-e59508239652-894914)
