# Out-Of-Hours Call Handling Service

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Wythenshawe Community Housing Group](/buyers/wythenshawe-community-housing-group/contract-awards)
- Published: 19 October 2020
- Planned start: 1 February 2021
- Planned end: 31 January 2025
- Stage: open_tender
- Procurement category: services
- Notice ID: 5fea4046-0f4c-4b7c-aa5a-a7bbe6a1606b-388021
- OCID: ocds-b5fd17-89a4a884-7f0f-4a88-98c5-5e0d2f53d5d5

## Description

An out-of-hours calls handling service which takes calls outside of normal office hours from tenants and allocates work or other actions\. The service is required for three social housing providers, and so this tender is issued by WCHG on behalf of: One Manchester, Southway Housing Trust, and WCHG\. Additional information: To express interest in this tender and to access all tender documents, you must visit: https://www\.in-tendhost\.co\.uk/wchg/aspx/Home Is a Recurrent Procurement Type? : No

## Related contract awards

- [CA18352 - Minor Works Dynamic Purchasing System 2](/contracts/ocds-b5fd17-1b54c0e2-60e7-4bca-861c-4078d3ca7782): Wythenshawe Community Housing Group
- [Lightning Protection, Upgrade Landlords Supply and Emergency Lighting - AWARD](/contracts/ocds-b5fd17-89fcdd4d-e17f-4fb7-acc4-10c1a967e2ea): Wythenshawe Community Housing Group
- [Provision of General \(non-life\) Insurance and related services to Wythenshawe Community Housing Group](/contracts/ocds-b5fd17-fbce027b-0f8f-4b5d-a43f-aba11c915062): Wythenshawe Community Housing Group

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5fea4046-0f4c-4b7c-aa5a-a7bbe6a1606b-388021)