# Unified Communications

> A sourced UK public sector contract award published by CHARNWOOD BOROUGH COUNCIL.

## Key facts

- Buyer: [CHARNWOOD BOROUGH COUNCIL](/buyers/charnwood-borough-council/contract-awards)
- Supplier: [4Net Technologies Limited](/suppliers/4net-technologies/public-sector-contract-awards)
- Award value: £393,110
- Tender value: £393,110
- Award date: 20 December 2016
- Published: 20 December 2016
- Contract start: 31 January 2017
- Contract end: 31 January 2022
- Stage: awarded
- Procurement category: services
- Notice ID: bb8f6b1c-3042-4092-bbee-031073cfbe75-121946
- OCID: ocds-b5fd17-89aa3dbb-eec1-44a0-a645-3141ab6b8b02

## Description

Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot10 for Integrated Communication Integrated telephony solution for all Charnwood staff, remote workers and Contact Centre staff\. The solution covers; - connectivity services SIP trunks, DDIs, including resilient connections - Inbound and call routing services, including all telephony call centre services - call recording and analysis - provision of IP handsets - mobile twinning for remote workers - cloud hosted service which include administration of the phone system - fully managed infrastructure

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bb8f6b1c-3042-4092-bbee-031073cfbe75-121946)