# GB-Sheffield: Telephony System for SUL Call centre

> A sourced UK public sector contract award published by British Business Bank.

## Key facts

- Buyer: [British Business Bank](/buyers/british-business-bank/contract-awards)
- Supplier: Vonage Business Limited
- Award value: £28,842
- Tender value: £28,842
- Award date: 27 January 2025
- Published: 29 July 2025
- Contract start: 28 January 2025
- Contract end: 27 January 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 2ec84af2-956b-4d24-be91-f4c13b0d1746-856521
- OCID: ocds-b5fd17-89c31170-5109-4837-b043-b144048b477b

## Description

NOTE: This notice was updated on 29 July 2025 for the following reason: To increase the contract value by £4,338\.10\.\(Telephony system utilised by Start Up Loans Company\. This contract was procured utilising the internal single tender business case process\)

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2ec84af2-956b-4d24-be91-f4c13b0d1746-856521)
