# The supply of West Midlands Combined Authority Contact Centre System and Associated Required Licences

> A sourced UK public sector contract award published by West Midlands Combined Authority.

## Key facts

- Buyer: [West Midlands Combined Authority](/buyers/west-midlands-combined-authority/contract-awards)
- Supplier: [8X8 UK Limited](/suppliers/8x8-uk/public-sector-contract-awards)
- Award value: £51,191
- Tender value: £51,181
- Award date: 1 June 2024
- Published: 13 August 2024
- Contract start: 4 June 2024
- Contract end: 3 June 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: c5b4a803-6b79-4875-afb7-65042495703e-776782
- OCID: ocds-b5fd17-8a656fe1-6c48-42d9-9240-ca7d1f7fad18

## Description

West Midlands Combined Authority \(WMCA\) intend to award a contract to 8x8 for the renewal of the Call Centre System and Associated Licences via a direct award process utilising G-Cloud 13\. This system is intended to provide the Authority with the ability to have a single point of contact system for citizens who need to contact WMCA by telephone that require access to a wide range of support services\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c5b4a803-6b79-4875-afb7-65042495703e-776782)