# Provision of Market Research Services for Home Office Customer Services

> A sourced UK public sector contract award published by Crown Commercial Service.

## Key facts

- Buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Supplier: C M MONITOR \(BRITAIN THINKS\) LTD
- Award value: £1,344,000
- Tender value: £1,344,000
- Award date: 10 February 2024
- Published: 15 February 2024
- Contract start: 10 February 2024
- Contract end: 9 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 858aa0be-119e-4d7f-88ce-a5e3a5621c15-723773
- OCID: ocds-b5fd17-8b902fe7-c7d5-4f1e-9df4-5c4699fbf9d1

## Description

RM6126\\r Research and Insights\\r The provision of both qualitative and quantitative insight into customer journeys to gain an in-depth understanding, enable continual tracking, and improvement of the customers experience, at touchpoints along their journey

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/858aa0be-119e-4d7f-88ce-a5e3a5621c15-723773)