Contract award record
Understanding Customer Behaviours During Participation of the Trial of Help to Save
Notice details
- Published
- Category
- Not specified
- Buyer region
- London
- Source
- View official notice
Public buyer and contract winner
Award value£43,200
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Assignment under the Market Research MR130001 Agreement Contract. This qualitative research will explore customer experiences and behaviours during participation of the trial of Help to Save. It will seek to understand customers' perceptions of and experiences of participation, and any barriers to saving through the scheme, exploring how these could be mitigated. The findings will be used to improve the Help to Save service.