# Understanding Customer Behaviours During Participation of the Trial of Help to Save

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: KANTAR UK LIMITED
- Award value: £43,200
- Tender value: £43,200
- Award date: 20 April 2018
- Published: 11 June 2018
- Contract start: 23 May 2018
- Contract end: 30 September 2018
- Stage: awarded
- Notice ID: cc94cc4b-1b1a-4890-9410-df606970f664-221407
- OCID: ocds-b5fd17-8bf546fc-a636-482c-8305-8d844e5d5756

## Description

Assignment under the Market Research MR130001 Agreement Contract\. This qualitative research will explore customer experiences and behaviours during participation of the trial of Help to Save\. It will seek to understand customers' perceptions of and experiences of participation, and any barriers to saving through the scheme, exploring how these could be mitigated\. The findings will be used to improve the Help to Save service\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cc94cc4b-1b1a-4890-9410-df606970f664-221407)