# Rent Arrears Case Management Solution

> A sourced UK public sector contract award published by MOAT HOMES LIMITED.

## Key facts

- Buyer: [MOAT HOMES LIMITED](/buyers/moat-homes-limited/contract-awards)
- Supplier: [Voicescape Limited](/suppliers/voicescape/public-sector-contract-awards)
- Award value: £373,060
- Tender value: £373,060
- Award date: 8 December 2023
- Published: 18 January 2024
- Contract start: 27 February 2024
- Contract end: 26 February 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 3f3eac87-1902-437c-b674-f2f7057734b4-715377
- OCID: ocds-b5fd17-8bfe4e53-9aee-483c-b4b8-bd2c14cb9a9e

## Description

Income Management Solution for Moat Homes Limited\. The primary goal of this solution is to optimise income collection, reduce rent arrears, and enhance financial performance while ensuring compliance with relevant data security and privacy regulations\. This is a call-off contract using the G-Cloud 13 framework following the framework guidance for evaluation and selection\. The full service description and other helpful information can be found on the framework using the Platform service ID number: 350058086890151

## Related contract awards

- [IT Service management](/contracts/ocds-b5fd17-31ee0872-2827-431f-93c7-2531bf7fc19a) — MOAT HOMES LIMITED
- [Microsoft SA renewal](/contracts/ocds-b5fd17-caa1843b-8b08-4616-9141-42bbd23021d6) — MOAT HOMES LIMITED
- [Website and Self-Service Portal Redesign Service](/contracts/ocds-b5fd17-f8ded5dd-19e6-49e9-a5bd-ce1d67d6d338) — MOAT HOMES LIMITED
- [Employees Agent Appointment](/contracts/ocds-b5fd17-e24db8c7-5c42-469d-a197-154f2ac55265) — MOAT HOMES LIMITED
- [GB-Norwich: Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6) — Flagship Housing Limited
- [GB-Norwich: This is an award against Gcloud 14 RM1557\.14 for Income Analytics and Engagement service 2026](/contracts/ocds-b5fd17-57a45bed-fff6-4816-8083-6a18b969ffaa) — Flagship Housing Limited
- [AT1366 - Automated Collection of Council Debt](/contracts/ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e) — Luton Council
- [GB-Milton Keynes: Provision of Caseload Manager](/contracts/ocds-b5fd17-acd698b8-276c-4e3a-bf77-f462f2881043) — Amplius Living
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-c807205b-b095-4dad-80ed-5eb64a2885e7) — East Sussex County Council
- [Oracle Fusion Enterprise Software](/contracts/ocds-b5fd17-b94faf4e-06c9-470e-af64-acbf9a5af410) — DEPARTMENT OF HEALTH AND SOCIAL CARE
- [National Roads Telecommunications Service 3 \(NRTS3\) Independent Assurance Review](/contracts/ocds-b5fd17-4a336c05-e4fd-4530-86b6-b037c17f1acd) — National Highways Limited
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-63f8a7e1-2c91-4e8e-a7e9-fb3b7b757186) — East Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3f3eac87-1902-437c-b674-f2f7057734b4-715377)
