# DWP Application Performance Monitoring \(APM\) Tooling

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [Dynatrace](/suppliers/dynatrace/public-sector-contract-awards)
- Award value: £4,949,010
- Tender value: £10,976,255
- Award date: 15 December 2020
- Published: 15 February 2024
- Contract start: 31 December 2020
- Contract end: 30 December 2024
- Stage: awarded
- Procurement category: goods
- Notice ID: 53c4ff0d-7391-4d5d-869a-c1db02be74e3-723894
- OCID: ocds-b5fd17-8c0c4242-14aa-478d-b537-a73bfe115925

## Description

DWP requires a Strategic Application Performance Management \(APM\) tooling capability to allow full stack visibility across all DWP's applications and also Real User Monitoring \(RUM\) allowing knowledge of the applications users experience\. The capability must allow for full stack management of the applications for DWP to have full visibility of how the user population is experiencing a specific digital service provision\. Also including

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/53c4ff0d-7391-4d5d-869a-c1db02be74e3-723894)
