# Freshservice Renewals

> A sourced UK public sector contract award published by UHSFT.

## Key facts

- Buyer: [UHSFT](/buyers/uhsft/contract-awards)
- Supplier: [Freshworks Inc\.](/suppliers/freshworks/public-sector-contract-awards)
- Award value: £103,650
- Tender value: £124,380
- Award date: 19 February 2025
- Published: 7 July 2025
- Contract start: 31 March 2025
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 4a131d8e-2672-4ea4-8914-534acfb0f238-853230
- OCID: ocds-b5fd17-8c110bb4-967b-4ad3-88ab-1d7a9778c3e6

## Description

The procurement of services under this contract includes the renewal of the Fresh service software utilised for IT operations and services for a period of 12 months under the G-Cloud 14 framework \(RM1557\.14\), Lot 2 - Cloud Software\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4a131d8e-2672-4ea4-8914-534acfb0f238-853230)
