# Personal Independence Payments

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [DEPARTMENT FOR WORK AND PENSIONS](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Serco Ltd](/contract-winners/serco/public-sector-contract-awards)
- Award value: £8,209,519
- Tender value: £8,209,519
- Award date: 28 March 2016
- Published: 10 January 2017
- Contract start: 1 April 2016
- Contract end: 28 February 2017
- Stage: awarded
- Procurement category: services
- Notice ID: 81ac769a-e07f-4d63-a658-2eb0809ff13a-10865
- OCID: ocds-b5fd17-8c11e00f-a562-4742-93d9-943062743ae1

## Description

To work in partnership with DWP to deliver a new claims telephony service for customers wishing to make a new claim to Personal Independence Payment and customers currently paid Disability Living Allowance to make a new claim for Personal Independence Payment as part of programme for PIP reassessment\. This is required to support growth in PIP demand as a result of the accelerated expansion of the managed reassessment of existing Disability Living Allowance cases programme of work\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/81ac769a-e07f-4d63-a658-2eb0809ff13a-10865)