# Microsoft Direct Routing Carrier Services and Contact Centre Services

> A sourced UK public sector contract award published by University of Cumbria.

## Key facts

- Buyer: [University of Cumbria](/buyers/university-of-cumbria/contract-awards)
- Supplier: [Charterhouse Voice & Data Ltd](/suppliers/charterhouse-voice-data/public-sector-contract-awards)
- Award value: £291,844
- Tender value: £291,844
- Award date: 25 February 2026
- Published: 2 March 2026
- Contract start: 1 April 2026
- Contract end: 31 March 2029
- Stage: awarded
- Procurement category: services
- Notice ID: cfdb49c9-e65d-479f-974f-c1e6d324db91-886596
- OCID: ocds-b5fd17-8c6020e4-a084-4e5d-b163-bf549edd8d6e

## Description

The University of Cumbria are seeking a supplier to provide Cloud based software and maintenance for Telephony and Contact Centre Framework RM6116-Lots 4B and 4C

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cfdb49c9-e65d-479f-974f-c1e6d324db91-886596)