# CBC-1239-T-AE Unified Communications Solution - AWARD

> A sourced UK public sector contract award published by Central Bedfordshire Council.

## Key facts

- Buyer: [Central Bedfordshire Council](/buyers/central-bedfordshire-council/contract-awards)
- Supplier: [Gamma Telecom Limited](/suppliers/gamma-telecom/public-sector-contract-awards)
- Award value: £0
- Award date: 29 March 2022
- Published: 31 March 2022
- Contract start: 1 April 2022
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 075475d7-b05e-4d50-9e9e-707d9297c2bc-523372
- OCID: ocds-b5fd17-8c755a55-e3bb-461e-9c28-27140515fcdb

## Description

The Council \(CBC\) has adopted flexible working practices and is looking for a Unified Communication solution to support this approach\. You are invited to tender for a 3-year contract for the provision of one \(or more\) Lots making up the provision and ongoing 3rd line support of a new, cloud based, Unified Communications Solution \(UCS\) for CBC\. The Lots you are invited to tender for that make up this UCS are: 1\. Lot 1 - Provision of Mobile phone hardware 2\. Lot 2 - Provision of Mobile voice and data services \(via supply of SIMs\) 3\. Lot 3 - Provision and deployment of Session Initiation Protocol \(SIP\) trunks 4\. Lot 4 - Provision and deployment of Session Border Controllers \(SBC\) managed service 5\. Lot 5 - Provision and deployment of Telephony solution 6\. Lot 6 - Provision and deployment of Contact Centre solution 7\. Lot 7 - Provision and deployment of Interactive Voice Response \(IVR\) solution 8\. Lot 8 - Provision and deployment of Workforce Management \(WFM\) solution 9\. Lot 9 - Provision and deployment of Meeting Room solution Suppliers may bid for one or more Lots and there is no limit to the number of Lots a supplier can bid for, nor is there any limit on the number of Lots a single supplier may be awarded\. Where a supplier is awarded more than one Lot, CBC may combine the Lots into a single contract\. CBC reserve the right not to award any or all Lots\.

## Related contract awards

- [CBC-1918-EFA-LS Managed Services for Temporary Agency Resources \(MStar4\) - AWARD](/contracts/ocds-b5fd17-25129e29-c029-40ac-afe0-752e4467ac5a) — Central Bedfordshire Council
- [CBC-2087-Q-SM Wet Floor Shower Delivery - AWARD](/contracts/ocds-b5fd17-11701a99-cc98-4a95-a10c-7337ce695040) — Central Bedfordshire Council
- [CBC-2099-Q-SM Adobe Pro Renewal - AWARD](/contracts/ocds-b5fd17-096236d8-69a2-4037-99c4-83cd001421aa) — Central Bedfordshire Council
- [CBC-1978-RFQ-ZH Cleaning and Care Supplies - AWARD](/contracts/ocds-b5fd17-c3d91626-98a6-4255-84db-03dd9dc26557) — Central Bedfordshire Council
- [Operator Connect SIP Telephony Services \(EDC and SLDC\)](/contracts/ocds-b5fd17-e7cb4865-c2f7-4f1e-b4b4-532e1ceddd99) — Westmorland and Furness Council
- [Provision of Fixed Line and Direct Routing Services to The DfE](/contracts/ocds-b5fd17-2317a01c-3513-4db6-b759-6a5f164dda2b) — Department for Education
- [IP Telephony Services - con\_11015](/contracts/ocds-b5fd17-ab591aec-0725-4795-8350-0332de56a57c) — Department for Education
- [Unified Communications / Teams Telephony and contact centres for Gloucestershire County Council](/contracts/ocds-b5fd17-e751b2c4-5d95-46ac-945a-d94dd7f1c5a0) — Gloucestershire County Council
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/075475d7-b05e-4d50-9e9e-707d9297c2bc-523372)
