# HCC - 09/23 - The Provision of an Insurance Claims Handling System

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Hertfordshire County Council - Resources](/buyers/hertfordshire-county-council-resources/contract-awards)
- Tender value: £215,000
- Published: 7 September 2023
- Planned start: 6 June 2024
- Planned end: 5 June 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 55d59564-061b-4f78-8430-a2dfdaa6d800-678604
- OCID: ocds-b5fd17-8cd5fbb2-0cec-4743-960b-2d821c563128

## Description

Hertfordshire County Council is currently out to procurement for the Provision of an Insurance Claims Handling System\. The Contract requires the provision of an effective and flexible claim handling system in place to monitor the daily handling of claims, financial liabilities and claim experiences incurred within the authority accessible to users 24 hours a day 7 days a week\. This procurement is an Open process\. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system\. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 9th October 2023\. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline\. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct\. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above\. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed\. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate\. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands\. To access this opportunity please visit https://in-tendhost\.co\.uk/supplyhertfordshire/aspx/Home Additional information: Hertfordshire County Council is currently out to procurement for the Provision of an Insurance Claims Handling System\. The Contract requires the provision of an effective and flexible claim handling system in place to monitor the daily handling of claims, financial liabilities and claim experiences incurred within the authority accessible to users 24 hours a day 7 days a week\. This procurement is an Open process\. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system\. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 9th October 2023\. Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline\. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct\. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above\. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed\. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate\. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands\. To access this opportunity please visit https://in-tendhost\.co\.uk/supplyhertfordshire/aspx/Home Delivery Notes Option to extend for up to 2 further years Is a Recurrent Procurement Type? : No

## Related contract awards

- [HCC Nov 25 - The Provision of a Framework for Grounds Maintenance Services - AWARD](/contracts/ocds-b5fd17-87718622-16e3-408b-b3fb-5748bc7824ec): Hertfordshire County Council - Resources
- [HCC Nov 2025 - The Provision of a Framework for the Supply of Educational Tables, Chairs, Folding Tables and Lockers - AWARD](/contracts/ocds-b5fd17-abf0f8a8-efa8-4389-a66d-df6acc32bfe5): Hertfordshire County Council - Resources
- [HCC Feb 2026 - The Provision of a Framework for the Supply of Cut Paper, Card and Envelopes - AWARD](/contracts/ocds-b5fd17-45bf6365-a0f0-4f02-b824-7e73075daae2): Hertfordshire County Council - Resources

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/55d59564-061b-4f78-8430-a2dfdaa6d800-678604)