# GB-St Helens: Contract Award Notice - Netcall Contact Centre Software

> A sourced UK public sector contract award published by Torus62 Limited.

## Key facts

- Buyer: [Torus62 Limited](/buyers/torus62-limited/contract-awards)
- Supplier: [Netcall Technology Limited](/suppliers/netcall-technology/public-sector-contract-awards)
- Award value: £620,640
- Tender value: £620,640
- Award date: 17 November 2025
- Published: 10 December 2025
- Contract start: 18 November 2025
- Contract end: 17 November 2029
- Stage: awarded
- Procurement category: goods
- Notice ID: d74e545e-d22a-4e90-9243-9576666a1b3e-875296
- OCID: ocds-b5fd17-8d240b41-41fc-45c2-8a44-c1407472dbaa

## Description

Call of contract via the NHS SBS Framework \(Ref: SBS10175\) for the provision of the Netcall Liberty Converse contact centre system to support customer communications, including telephony, digital channels, and workflow management\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d74e545e-d22a-4e90-9243-9576666a1b3e-875296)
