# \(DWP\) Centre of Excellence for Conversational Platform - Augmented Resources

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [Accenture](/suppliers/accenture/public-sector-contract-awards)
- Award value: £817,522
- Tender value: £1,454,355
- Award date: 9 June 2023
- Published: 22 June 2023
- Contract start: 3 July 2023
- Contract end: 29 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: e84b8d4e-a12a-4d45-bf77-15658dd5eb27-655984
- OCID: ocds-b5fd17-8d8b5369-4b94-4ff7-b8f7-32f402c18f89

## Description

Provision of Augmented Resources to support ongoing activity within Centre of Excellence for Conversational Platform - Shared Channels Experience

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e84b8d4e-a12a-4d45-bf77-15658dd5eb27-655984)
