# Telephony Contact Centre Services

> A sourced UK public sector contract award published by Security Industry Authority.

## Key facts

- Buyer: [Security Industry Authority](/buyers/security-industry-authority/contract-awards)
- Supplier: [Wavenet Limited](/suppliers/wavenet/public-sector-contract-awards)
- Award value: £224,961
- Tender value: £224,961
- Award date: 15 October 2024
- Published: 4 February 2025
- Contract start: 6 January 2025
- Contract end: 5 January 2028
- Stage: awarded
- Procurement category: services
- Notice ID: e0d83575-7ac1-4484-bb47-3774fa153bd2-823066
- OCID: ocds-b5fd17-8e1d3882-25f2-4ba1-91d8-b9ef9896c1bb

## Description

Requirement for a managed telephony network solution

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/e0d83575-7ac1-4484-bb47-3774fa153bd2-823066)
