# Digital Health &amp; Disability - Access to Work

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [Capgemini](/suppliers/capgemini/public-sector-contract-awards)
- Award value: £2,525,760
- Tender value: £5,051,520
- Award date: 16 February 2024
- Published: 21 March 2024
- Contract start: 6 March 2024
- Contract end: 5 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: d2dbff8b-2345-452c-93d1-b2280afb1c0e-733932
- OCID: ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485

## Description

Access to Work \(ATW\) is a grant designed to help people with disabilities or health conditions start or stay in work\. It can pay for things like support workers or traveling to work\. The ATW grant receives just under 40,000 applications a year and pays out around £110 million to fund support annually\. ATW is a two-stage process with an online application and separate online claim service however the processing of the applications and claims is still highly clerical\. A legacy system provides case management functionality which needs to be replaced\. There are a number of significant pain points for Users throughout the ATW service\. The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible\. The ATW service can be broadly grouped into the following areas: - Expand and iterate the new online Claim journey - Improvements to the existing online Application - Building out case management functionality to replace legacy systems DWP also needs to ensure the supplier can continue to run and maintain these services\.

## Related contract awards

- [AME Payments - Strategic Platform and Product Development](/contracts/ocds-b5fd17-a4a6cee1-fb18-4eab-aa67-01d1d3028362) — Department for Work and Pensions
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [Keep Britain Working Social Licence and Data Sharing](/contracts/ocds-b5fd17-bf86fd14-7947-4a3b-a01f-b8aa22608f76) — Department for Work and Pensions
- [Coaching L5 Apprenticeship ST0809](/contracts/ocds-b5fd17-a513c4af-ac35-4eb2-9c9d-6674092f00c3) — Department for Work and Pensions
- [Generative AI Safety Rapid Research Capability](/contracts/ocds-b5fd17-a76e56b8-2f96-4e28-a137-c9e1f13f7f11) — DSIT
- [Automation Centre of Expertise \(ACOE\): Automation Services](/contracts/ocds-b5fd17-d5c086a7-a0a5-418e-b456-4565c3136cf0) — Ministry of Defence
- [DWP Debt Aggregated Resources](/contracts/ocds-b5fd17-c55594d4-897c-4255-ab60-39b35bf4fbfb) — Department for Work and Pensions
- [Digital Partner for Trade and Regulatory Portfolio](/contracts/ocds-b5fd17-1bbfbd76-0342-4050-a87d-357a5af3026e) — Department for Business and Trade
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d2dbff8b-2345-452c-93d1-b2280afb1c0e-733932)
