# Ivanti Cherwell ITSM subscription

> A sourced UK public sector contract award published by UNIVERSITY OF EAST ANGLIA.

## Key facts

- Buyer: [UNIVERSITY OF EAST ANGLIA](/buyers/university-of-east-anglia/contract-awards)
- Supplier: IVANTI UK LIMITED
- Award value: £0
- Award date: 4 July 2024
- Published: 22 July 2024
- Contract start: 1 August 2024
- Contract end: 31 July 2026
- Stage: awarded
- Procurement category: goods
- Notice ID: 08dd973f-cadc-4b87-b6ec-e57395371275-769298
- OCID: ocds-b5fd17-8e93c80f-bb01-46cb-81da-5d59b82fbb80

## Description

The tool supports several key service management practices in ITCS\. These including Service Desk, Incident Management, Service Request Management, Asset Management, Configuration Management, Service Catalogue Management, Service Level Management, and Problem Management\. The value of the tool is that it combines all of these elements and enables ITCS to manage the services it provides for the business\. A single action tender has been undertaken\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08dd973f-cadc-4b87-b6ec-e57395371275-769298)