# Batch 6 Oyster Calls

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Transport for London](/buyers/transport-for-london/contract-awards)
- Contract winner: Charles Novacroft Direct Limited trading as Novacroft,
- Award value: £1,956,864
- Tender value: £1,956,864
- Award date: 1 December 2017
- Published: 5 February 2018
- Contract start: 18 December 2017
- Contract end: 2 February 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 35a1d1f2-d641-4893-9c11-315a7acad3aa-196170
- OCID: ocds-b5fd17-8e9f9b58-b491-4355-a1af-f1d5dd9b530c

## Description

TfL Contact Centre Framework

## Related contract awards

- [Physical Security Guarding and Reception Services](/contracts/ocds-b5fd17-6e5e6fd6-d303-4e10-b5a3-efac117dbf1f): TRANSPORT FOR LONDON
- [Integrated Revenue Collection Services](/contracts/ocds-b5fd17-bfca0c33-c852-4b85-afa1-1356b00a3747): TRANSPORT FOR LONDON
- [GLA82818 Tax and Governance Review Services](/contracts/ocds-b5fd17-d6a1d6db-94e5-486d-b5df-cd92c3fd7064): TRANSPORT FOR LONDON
- [TfL 91640 - Batch 8 B - Oyster Call Handling](/contracts/ocds-b5fd17-101a7a07-e28b-4d00-bbe7-69aa66c05e2f): Transport for London
- [Batch 2 Oyster Calls](/contracts/ocds-b5fd17-340943c2-adca-11e6-9901-0019b9f3037b): Transport for London

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/35a1d1f2-d641-4893-9c11-315a7acad3aa-196170)