# R&M171 Pre Market Engagement Voice of the Customer

> Pre-procurement notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [UK Health Security Agency](/buyers/uk-health-security-agency/contract-awards)
- Published: 4 January 2022
- Stage: pre_procurement
- Procurement category: services
- Notice ID: bc7bffd6-04c3-4257-83d9-7aa3f55fd19e-497814
- OCID: ocds-b5fd17-8fc873bd-a13f-4967-9b6f-e79c45220fb0

## Description

The UKHSA is seeking to engage with the market in order to gain knowledge & understanding regarding the range of potential solutions and best in class approaches to Voice of the Customer programmes that provide continuous customer experience feedback, in advance of a potential sourcing project to procure a suitably qualified supplier \(or suppliers\) to develop, alongside the Insight team, a new VoTC\. Please visit our Atamis site \(C58818\) to register your interest and an RFI will be published in early Jan\.

## Related contract awards

- [Business Design\_Target Operating Model Contract](/contracts/ocds-b5fd17-ebd911fe-c5f9-4ec0-834a-4eea17f1aa45): UK Health Security Agency
- [Development of Diagnostic Assurance & Evaluation Framework](/contracts/ocds-b5fd17-eedaedc4-03e7-400b-a79d-53fc9255600d): UK Health Security Agency
- [PSBC User Interaction Strategy - Insights & Data Discovery Phase](/contracts/ocds-b5fd17-03be9a14-b7ab-4f67-a92f-98a24553d29f): UK Health Security Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bc7bffd6-04c3-4257-83d9-7aa3f55fd19e-497814)