# Provision of Ominichannel Contact Centre Solution - Direct Award through the Crown Commercial Service \(CCS\) G-Cloud 12 Framework Agreement RM1557\.12 Lot 2: Cloud Software

> A sourced UK public sector contract award published by Longhurst Group.

## Key facts

- Buyer: [Longhurst Group](/buyers/longhurst-group/contract-awards)
- Supplier: [Puzzel Limited](/suppliers/puzzel/public-sector-contract-awards)
- Award value: £234,097
- Tender value: £234,097
- Award date: 25 March 2022
- Published: 22 September 2022
- Contract start: 20 April 2022
- Contract end: 20 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 08d29859-3a38-4034-8789-fa11b925c392-573611
- OCID: ocds-b5fd17-909a3fa3-6929-4690-878d-fb1fad464921

## Description

A Call-Off Contract to provide IT Service Desk and Contact Centre support from Lot 2: Cloud Software of the Crown Commercial Service \(CCS\) G-Cloud 12 Framework Agreement RM1557\.12\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/08d29859-3a38-4034-8789-fa11b925c392-573611)