# Master Customer Journey: I am a small business owner and need an additional pair of hands

> A sourced UK public sector contract award published by H M Revenue & Customs.

## Key facts

- Buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Supplier: [IPSOS RESEARCH LTD](/suppliers/ipsos-research/public-sector-contract-awards)
- Award value: £11,500
- Tender value: £11,500
- Award date: 7 September 2017
- Published: 14 December 2017
- Contract start: 3 October 2017
- Contract end: 1 December 2017
- Stage: awarded
- Notice ID: 70d067f1-4277-4f8b-89f4-8988ba139fd3-187024
- OCID: ocds-b5fd17-91375044-639d-444b-bbb2-b2d58c432f6b

## Description

Assignment under the Market Research Framework MR130001\. This contract is for the recruitment of customers to participate in qualitative research\. The research will look to understand customer's experiences of taking on additional staff, and explore opportunities for improvement\. This will enable us to improve our services for customers\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/70d067f1-4277-4f8b-89f4-8988ba139fd3-187024)