# Back Office Processing of PCNs

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [North Northamptonshire Council](/buyers/north-northamptonshire-council/contract-awards)
- Contract winner: [Bramble Hub Limited](/contract-winners/bramble-hub/public-sector-contract-awards)
- Award value: £309,240
- Tender value: £309,240
- Award date: 31 July 2026
- Published: 8 July 2026
- Contract start: 1 June 2026
- Contract end: 31 May 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 5e202837-4751-4766-8246-641d0d8c4aef-905153
- OCID: ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af

## Description

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices \(PCNs\) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement\. Services include: • Online payments and appeals • Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: • Postal • Telephone • Web Payment methods: • Cheques • Postal orders • Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch • Statutory Notices enclosed and mailed 1st class • Correspondence replies enclosed and mailed 1st class Reports • Standard suite of performance reports published monthly to include financial income statement report Call centre • Operator - manned: Monday to Friday 9:00 to 17:00 • Automated Interactive Voice Response \(IVR touch - tone\) payment engine 24 hours a day, 7 days a week \(optional and where applicable\) Inclusive of all relevant software\. This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3\.

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- [North Northamptonshire Council - Food Waste Caddy Distribution To Households](/contracts/ocds-b5fd17-2ef8c7dc-3d40-463d-b1f8-bb78ac0785c5): North Northamptonshire Council
- [North Northamptonshire Council - Evo Transport Module within Synergy](/contracts/ocds-b5fd17-3b011792-aeae-4bb8-bd77-b271a01b05c1): North Northamptonshire Council
- [Amos into action](/contracts/ocds-b5fd17-4153c6df-77f0-40d6-bf97-672956652f46): NHS England
- [PS26085 - IT Cost Review](/contracts/ocds-b5fd17-73210f2b-c97e-4e24-98c7-fe50301a57a3): UK SHARED BUSINESS SERVICES LIMITED
- [RSGR0004 TRU Enterprise Assurance Follow up and Culture Review](/contracts/ocds-b5fd17-e0c8668d-5204-4e61-8fe5-5762254cf546): DfTc - Department for Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5e202837-4751-4766-8246-641d0d8c4aef-905153)