# Intelligent Services Operations

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Deloitte LLP](/contract-winners/deloitte/public-sector-contract-awards)
- Award value: £75,000
- Tender value: £75,000
- Award date: 17 September 2024
- Published: 28 September 2024
- Contract start: 17 September 2024
- Contract end: 31 October 2024
- Stage: awarded
- Procurement category: services
- Notice ID: b20e9cb1-22eb-470d-a63b-f3f4219dde8c-789321
- OCID: ocds-b5fd17-9231a337-cec4-4a40-bdc3-315e64886d8b

## Description

ISOP is an initiative to improve Digital IT service performance using better real time information, more automation, and intelligence led decision making\. Changing the way we drive IT service performance across Digital using tools and techniques that are now available; and learning from others on this journey can deliver benefits in IT asset costs, Digital productivity and headcount; overall DWP service performance \(almost all DWP services benefit from improved IT service\)

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [Workplace Services - Security Guarding](/contracts/ocds-b5fd17-dbf08388-854d-42f1-8044-b1023c5d750e): Department For Work and Pensions
- [Criminal Justice Data Spine Delivery](/contracts/ocds-b5fd17-a0dd4545-e9b0-4e11-9283-45c2641d140d): Home Office
- [ENHT - Deloitte Transformation Consultancy Support](/contracts/ocds-b5fd17-95d7fe17-a667-44e6-b5dd-4883edf3f33f): East and North Hertfordshire NHS Trust
- [GB-Norwich: Digital Operating Model and Workforce Strategy \(HR\)](/contracts/ocds-b5fd17-fb5e7b61-94ab-45ca-a6df-162a70376d62): Flagship Housing Limited

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b20e9cb1-22eb-470d-a63b-f3f4219dde8c-789321)