# Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees

> A sourced UK public sector contract award published by Department for Work and Pensions.

## Key facts

- Buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Supplier: [MBKB Ltd](/suppliers/mbkb/public-sector-contract-awards)
- Award value: £4,458,500
- Tender value: £4,458,500
- Award date: 8 July 2025
- Published: 24 July 2025
- Contract start: 14 July 2025
- Contract end: 13 April 2029
- Stage: awarded
- Procurement category: services
- Notice ID: b814fa86-db02-4190-a012-46cbfff6ad11-855946
- OCID: ocds-b5fd17-92c66dc3-e6a0-4619-8b51-4153e33cfbb3

## Description

Provision of Level 2 Customer Service Practitioner ST0072, Level 3 Customer Service Specialist ST0071 and Level 3 Business Administrator ST0070 to DWP employees

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/b814fa86-db02-4190-a012-46cbfff6ad11-855946)