# Longhurst Out of Hours Call Centre

> A sourced UK public sector contract award published by Echelon Consultancy Ltd.

## Key facts

- Buyer: [Echelon Consultancy Ltd](/buyers/echelon-consultancy-ltd/contract-awards)
- Supplier: Appello Careline Ltd
- Award value: £50,000
- Tender value: £650,000
- Award date: 30 May 2022
- Published: 27 July 2022
- Contract start: 27 June 2022
- Contract end: 27 May 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 1ed6af1c-1022-4425-88d2-7ba80129ff00-558128
- OCID: ocds-b5fd17-93749f37-5a80-430f-b1fb-41afe4e45bc8

## Description

Longhurst Group is seeking solutions from suitably qualified and experienced Service Providers to enter into a long-term arrangement for the delivery of their Out of Hours call handling services\. Longhurst Group intends to enter into contract with the successful Service Provider for a period of 5 years, with an initial term of three years and 2 further one year extensions\. The estimated value of the contract is c £130k pa ex VAT\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1ed6af1c-1022-4425-88d2-7ba80129ff00-558128)
