# Service Trasformation Optimisation and Acceleration of Change and Transformation Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [Hippo Digital Ltd](/contract-winners/hippo-digital/public-sector-contract-awards)
- Award value: £751,200
- Tender value: £751,200
- Award date: 30 November 2020
- Published: 21 April 2021
- Contract start: 30 November 2020
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 3aca1d2b-76df-4250-8b88-f77c651a9cd6-430480
- OCID: ocds-b5fd17-93fb6d37-d94f-43ea-b6dc-1a3603be38d7

## Description

DWP has embarked on a critical and ambitious transformation programme, acknowledged as a top priority for the Department\. The programme will see the Department achieve the principles within the Target Operating Model, achieve significant efficiency savings and deliver a transformed experience for citizens\. This needs to be achieved at incredible pace and in an exceptionally challenging environment - balancing unprecedented demand on services, limited available investment and delivery impacts of Covid 19\. Supplier will provide three key areas of change acceleration: 1\. Benefit driven implementation plans\. 2\. Build the new change capability team\. 3\. Architect the channel shift and TOM implications\.

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [Workplace Services - Security Guarding](/contracts/ocds-b5fd17-dbf08388-854d-42f1-8044-b1023c5d750e): Department For Work and Pensions
- [DDAT Strategic Partner](/contracts/ocds-b5fd17-a2b50ea9-2b02-41f4-93c8-7dded1ef4f08): National Institute for Health and Care Excellence
- [DfE Financial Benchmarking Services for Schools](/contracts/ocds-b5fd17-3ff7c9f5-6b98-472a-8fb9-d273607d529f): Department for Education
- [DHSC - Digital Service Delivery and Support](/contracts/ocds-b5fd17-0bcf8559-a42d-42b4-b39d-968a7deadb70): DHSC

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/3aca1d2b-76df-4250-8b88-f77c651a9cd6-430480)